Your Privacy Is Our Responsibility
This privacy policy explains in detail how your personal information is collected, stored, and protected on the srp777 platform.
Important Notice: This privacy policy applies to all users of srp777's services. By using our platform, you are considered to have fully accepted the terms of this policy. Please read it carefully.
srp777 is a safe and reliable online casino and betting platform for players in Bangladesh. We believe that protecting every user's personal information is one of our core responsibilities. This privacy policy will clearly inform you about what types of information srp777 collects, how it is used, who it may be shared with, and how you can exercise your rights.
We fully respect user privacy. This policy remains in effect from the time you register with srp777 for as long as your account remains active. We will notify you in advance of any changes.
What Information We Collect
We may collect the following types of information for registration and service delivery on the srp777 platform:
1.1 Personally Identifiable Information
- Full name and date of birth (for age verification — for users aged 21 or older only)
- Email address and mobile number
- Residential address in Bangladesh
- National ID card or passport details (for verification purposes where applicable)
1.2 Financial Information
- bKash, Nagad, or Rocket account number (for transaction processing)
- Deposit and withdrawal history
- Banking or mobile banking transaction records
1.3 Technical and Usage-Related Information
- IP address, device type, and operating system
- Browser version and cookie data
- Time spent on the platform and list of pages visited
- Gaming patterns and betting history
- Login time and login location
1.4 Communication-Related Information
- Content of messages sent via live chat or email
- Records of complaints and support requests
Methods of Data Collection
srp777 collects information in the following ways:
- Registration Form: Information you provide when creating an account.
- Transaction Records: Automatically saved at the time of deposits and withdrawals.
- Cookies and Tracking: Technical information collected through cookies during website use.
- Live Chat: Through conversations with our support team.
- Third Parties: From trusted third-party services for identity verification.
Purposes of Data Use
srp777 uses your personal information only for the following legitimate purposes:
- Account registration, verification, and management.
- Processing deposit and withdrawal transactions — via bKash, Nagad, and Rocket.
- Delivering information about bonuses, promotions, and rewards.
- Customer support and complaint resolution.
- Preventing fraud, money laundering, and unauthorized access.
- Ensuring responsible gaming and identifying the risk of excessive play.
- Improving platform security and performance.
- Meeting legal obligations and satisfying regulatory requirements.
- Conducting operational analysis to improve service quality.
Data Sharing Policy
srp777 never sells or leases your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted partners to carry out essential services such as payment processing, identity verification, technology infrastructure, and customer support. These partners may only use the information for the specified purpose and are legally bound to comply with our privacy standards.
4.2 Legal Obligations
If a valid legal instruction, court order, or regulatory authority summons is received, srp777 may be required to provide the necessary information in accordance with applicable law.
4.3 Fraud Prevention
Relevant information may be shared with security agencies or financial intelligence units when required to prevent financial crime, fraud, or money laundering.
Cookie Policy
The srp777 website uses cookies. Cookies are small text files stored on your device that help improve website functionality.
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To collect usage statistics about the platform.
You can disable cookies from your browser settings, but this may limit some functionality of the platform.
Data Protection Methods
srp777 follows industry-standard technology and practices to protect your information. Our security measures include:
- SSL Encryption: All data between you and our servers is transferred through encrypted connections.
- Firewall and Anti-DDoS Protection: Active network protection to prevent external attacks.
- Access Control: Only authorized personnel can access specific information.
- Two-Factor Authentication: An additional security layer to prevent unauthorized access to accounts.
- Regular Security Audits: Periodic security audits to identify system vulnerabilities.
- Data Minimization: Following a policy of collecting and storing only the information that is necessary.
No digital platform can guarantee 100% error-free security, but srp777 is committed to maintaining the highest standard of security measures.
Data Retention Period
srp777 retains your personal information only for as long as it is needed for the purposes described in this policy, or as required to meet legal obligations.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Financial and identity-related information may be retained for a minimum of five years after account closure — due to the potential need for financial crime investigations.
- Inactive Accounts: In the case of accounts that have been inactive for a long period, we will notify you in advance.
User Rights
As a user of srp777, you have the following rights over your own information:
8.1 Right to Access
You may request to view or receive a copy of your personal information held by us at any time.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. We will fulfill your request as quickly as possible.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations.
8.4 Right to Restrict Processing
In specific cases, you may request a temporary restriction on the processing of your information.
8.5 Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time. However, processing carried out before withdrawal will remain valid.
To exercise any of the above rights, please contact our support team.
Privacy of Minors
srp777 provides services only to users aged 21 or older. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of registration. If we become aware that a minor's information has been collected for any reason, that account will be closed and the information deleted immediately.
International Data Transfers
For the purposes of providing our services, data may in some cases be stored or processed on servers in different countries. In such cases, we ensure that the relevant country or service provider meets adequate data protection standards. SSL encryption and quality protection measures are always used for international transfers.
Third-Party Websites and Services
If the srp777 platform contains links to external websites, we are not responsible for the privacy policies of those websites. Each third-party website has its own privacy policy, and users are advised to read them separately.
Changes to This Policy
srp777 reserves the right to update this privacy policy at any time. Before any significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after changes will be considered acceptance of the new policy. The "Last Updated" date at the top of this page always indicates the most recent version.
Responsible Gaming Commitment: Our privacy policy is part of a broader commitment to ensuring responsible gaming. Fair play and user protection are the highest priorities at srp777.
Privacy-Related Contact
If you have any questions about this privacy policy or any requests regarding your information, please contact us.
srp777 Privacy Support
For more information, visit our Terms and Conditions and Responsible Gaming pages.